Hamilton's Southtown Funeral Home
5400 SW 9th St, Des Moines, IA, 50315
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Iowa
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I would like to thank everyone for the amazing and outstanding job. After my father passed you were a great comfort to our family. You guided us through this difficult time with a great amount of sympathy and compassion. Thank you”
— andy roth
“My husband passed away in April 2024. I was a wreck and the staff at Hamiltons was amazing. The service they organized for us exceeded all of our expectations. I can not thank them enough for honoring my husband in such a beautiful way. ❤️”
— Kelly Swantee
“They did an excellent job for my aunts funeral today. I would highly recommend anyone to have their funeral service done here”
— Blake Burgess
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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