Stephenson-Shaw Funeral Home
807 N Hays Ave, Jackson, TN, 38301
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“The Stephenson-Shaw family were just what my family needed. They were caring, professional, and went above & beyond to take care of us. I will forever be grateful to them for their kindness. Everything was affordable and I really appreciate their efficiency and support.”
— Anissa Hairston
“I would like to thank the Shaw family foe such compassion they showed me and my family during our time of mourning. They were helpful and went above to answer any questions we had. The service was great and we were satisfied with how my fathers home going was done. It was hard but they made it a little easier to say goodbye.”
— J
“Came to the facility I work at. Prompt, professional, and you can tell they really care. I would definitely trust them in the care of my loved ones.”
— Elizabeth Elliott
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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