The Sytsema Chapel of Sytsema Funeral & Cremation Services
737 E Apple Ave, Muskegon, MI, 49442
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Michigan
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Our family was extremely grateful for the absolutely respectful and compassionate way Sytsema assisted us in every aspect of our mother's death. I would highly recommend them.”
— Terry Schulte
“I contacted 3 other funeral homes, and Sytsema was the only one that I could make all the decisions and pay online after my initial contact. I was here from out of town and wanted to be with my family,, but Sytsema made it seamless from start to finish. They called me to advise me as the process progressed. Their transparent pricing, attention to detail and professionalism was outstanding. I highly recommend this caring and fairly priced funeral home.”
— Ann Terry
“I was able to get a fair price on my cremation service so I feel good about my arrangements being made by me instead of family having to do these things after I'm gone.”
— Scott Searle
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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