Colonial Mortuary & Cremation Services
1600 Sayers St, Lufkin, TX, 75904
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“On behalf of my entire family, we would like to extend a special thank you to Colonial mortuary regarding the memorial and cremation services of my mom Sylvia Kirkwood. The service, attention, professionalism, care and customer service you all provided was superb and we can’t thank you enough. Special thank you to Ashley for being my listening ear and going above and beyond. Sending many blessings and love you alls way!”
— Alexis Rhodes
“On behalf of the entire family, I want to thank you and everyone at Colonial Mortuary Funeral Home for the caring and professional manner in which you handled the services and burial for our Brother. It was a very difficult situation for us and we are still struggling in dealing with his loss, but you and your staff did an exemplary job in working with us through this tough time. For that we are truly grateful and very appreciative of how much you and your staff care. If I can ever be on any help to you, please don’t hesitate to give me a call. Thanks again on behalf of the Estate of Carlos Alday Jr.”
— Maria Alday
“The people here are very professional, loving and compassionate. They really helped make this a little easier to go through. Thank you”
— Katen Canter
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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