Heritage Funeral Home
812 S Main St, Red Springs, NC, 28377
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“My family has had a long standing relationship with Heritage!! Amy is professional, caring and courteous. This funeral has buried my mama, one of my brothers, a uncle, step brother, step father and my best friend and many others. The care and compassion showed to my family during these difficult times by this funeral home was exceptional!! Not to mention the way they took care of my loved ones they were buring. Thompsons, Revels, Locklear's are a distant second when it comes to professionalism, compassion and service. Fannie Locklear is exceptional and the rest of her staff is great as well.”
— Lynn Oxendine
“Heritage provided exceptional service and support when it came to handling my mom’s funeral arrangements. It was indeed all about CUSTOMER SERVICE and providing peace during a difficult time. They never asked about policy amounts or who was going to be paying for expenses, I had to ask about that, because Ms. Amy’s focus was not on money but ensuring we were taking care of!”
— Atoria McAllister
“Amy was so nice, so helpful during our recent tragedy. I felt I was dealing with a longtime and caring friend. I can't convey how important "attitude" is during times of sorrow but Amy understood and for that I am thankful. I never imagined I would write a review for a funeral home, yet, I feel compelled to praise this one. Thank you for your empathy and kindness!”
— Cat Fo
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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