Rose Mortuary Mann Heritage Chapel
6200 Kingston Pike, Knoxville, TN, 37919
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“This is my second time working with Rose Mortuary Mann Heritage. The first was also excellent. But Ashley was truly amazing this time, working with quickly with us to get everything done. Including working with Veterans Cemetery. I don't think you can do better and I feel so blessed to have had her help.”
— David K
“Excellent experience overall. Sam was professional, courteous and informative as he walked our family through every aspect of this process. The coordination between Rose-Mann and the cathedral was flawless and dignified. I also appreciated Hannah reaching out to check on how we were doing and letting us know that there are resources available if we needed help with any grief that we may be experiencing. I would not hesitate to recommend them or use them for my family .”
— shawn Oconnor
“We are extremely greatful for Rose Funeral & Cremation! They handled our 22 week old baby with dignity and respect. We felt supported and respected with any decisions we made for our baby girl’s cremation. They truly made this difficult time a little easier.”
— Hollie Osborne
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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