Rivera Family Funerals & Cremations
417 Rodeo Rd, Santa Fe, NM, 87505
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in New Mexico
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“It was a very difficult time for the family, but Al (person who helped us), made it very easy for us to do the arrangements. I really appreciated his help when I needed it the most. He was very understanding and very compassionate. Thanks to everyone at the Rivera’s funeral home for their kindness and patience. Thank you.”
— Theresa Chavez
“Friendly, caring staff that took care of the many details. When you lose a loved one and you are grieving, it is difficult to focus on the many tasks to give them a proper burial. The staff at Rivera were a blessing and helped all go smoothly. Paul was great to work with. All of the staff was very pleasant and attentive. Definitely recommend Rivera’s and would use their services again.”
— Tina Montoya
“Jorge Gutiérrez was the agent who helped us with my brother's funeral services. He was very respectful and attentive; his service was exceptional. He took care of our family and my brother during this difficult time. His service was excellent. He handled all the legal paperwork so we could transfer my brother to Mexico for burial in our home state of Chihuahua. We are very grateful for all his attention to us and my brother. Mayra Gonzalez was a great help during this difficult time; she also provided us with excellent service. She was very respectful and helpful. Both agents provided us with excellent service. We are very grateful for everything they did for us and my brother. May God bless them always.”
— Luisa Tena
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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