Neptune Society
3730 S Pine St, Tacoma, WA, 98409
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Washington
$2,869 – $9,025
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,869–$9,025. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“My dad sadly passed away which was one of the hardest things I have had to deal with in life. I had known that my parents set up arrangements years ago with Neptune Society. They had said many times over the years "now when we pass away all you have to do is call this number and they will handle everything" my thought was YEAH YEAH YEAH, thats never gonna happen...well it did 😢 I called that number and talked to the most professional compassionate nicest person on one of the worst days of my life. My parents were right they handled everything making a very difficult time a whole lot easier. I was amazed I had the death certificates in my mail box three days later! If your wish is to make arrangements before your passing so your family doesnt have to I highly recommend Neptune Society 🙏 Robin”
— Robin Simmons
“My mother was a member of the Neptune society and with her passing everything needed for end of life services was seamlessly provided. As we get older it was important to make end of life decisions to ease the burden for our family. Lori did a great job explaining all the available services and associated costs. We were hoping to get out of life alive but realize that isn't going to happen.”
— Joe Dunlap
“I choose Neptune years ago because of a prior experience. They have always been professional, helpful and caring. I feel your love ones should be treated with the utmost respect and dignity during this extremely hard and traumatic situation. Every person I have dealt with there has been wonderful. I highly recommend them.”
— Debbie Lawrence
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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