Thomas G Smith Funeral Home
14601 St Clair Ave., Cleveland, OH, 44110
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Ohio
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
What Families Say
“Thomas was very rude to myself and the grieving family regarding not upholding the price of a preneed. There was no need for his tone and wording to a grieving family. He could have explained the situation politely and worked out the new pricing with us respectfully. We were aghast at the way he spoke to us. I do not know how someone like this can be in this business treating people like this on possibly the worst day of their life. Shame on you,”
— Hester Brown
“My mother requested this Funeral Home for her final arrangements here on earth. They had embalm my mother incorrectly. So she was left looking as if her jaws was pack with rocks or cotton balls all on the side of her face.And fluids was leaking from her neck, so I had to buy a scarf to go around her neck so that the fluids will not leak unto her dress before her services. I would not recommend this Funeral Home to no one. I also reported them.”
— angela Fitzpatrick
“My family has used the superb, excellent and extremely professional services of Thomas G. Smith Funeral Home as long as they have been in business!!! He and his (bless her soul) deceased wife, Lisa had a passion for their vision for this business! God blessed and anointed it! The quality of service remains top notch. The warmth, compassion, love, sympathy and empathy they share with families compares to none!!! From the "Awesome workmanship" that Mr. Smith displays in preparation of the deceased to the excellent, professional work ethics of his staff are "1st Class" HANDS DOWN!!! I Can't say enough! My family Highly RECOMMENDS! God bless!”
— Sheila Sparks
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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