Neptune Society
1634 S Priest Dr STE 103, Tempe, AZ, 85281
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Arizona
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“My husband and I and my mother signed up for the Neptune Society services years ago. When my mom passed, we immediately contacted them, and they took care of everything, from picking her up to having death certificates prepared. They were kind, compassionate, professional, and efficient. We did not know how to proceed and they laid out the path for us and made a difficult process simple. We highly recommend them.”
— Tim Hopkins
“After we purchased a plan from Neptune my wife and I feel much more at ease for when the time comes. Neptune's planner Charlie walked us through the whole process. He was very informative and patient. We are confident that Neptune will be there for us when we need them.”
— Greg Hoskins
“Worked with Charlie. He came fully prepared with lots of knowledge, examples, and information. He answered all of our questions and there was absolutely no sales pressure. We did some shopping around and the amount of things that Neptune takes care of for the price, not including the piece of mind that this part of life was taken care of, was an incredible deal and huge relief. My wife and I I both purchased plans and now can rest easy knowing this is covered from every angle.”
— Joel Cooney
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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