Primrose Funeral Service
3901 N Flood Ave, Norman, OK, 73069
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Oklahoma
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,121–$6,671. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Kristin put me at ease and answered all the questions I had. I had never done anything like this and especially virtual meeting. She put me at ease and found exactly what I needed. It felt as if a burden had been lifted from me and put my mind at ease. I would recommend anyone that needs this kind of service to check with Primrose Funeral Service. They will work with you to accommodate your needs.”
— Becky Garner
“We recently held my father’s memorial service here, and I cannot thank Destiny and Catherine enough for the incredible care and support they provided. From the very beginning, they guided me through the process with so much compassion and without any pressure—especially important since we chose a non-traditional type of service. On the day of the ceremony, everything went so smoothly. My family and I didn’t have to lift a finger; they handled every detail and even had all of our belongings organized on a push cart afterward, making it effortless for us to leave with everything. During one of the most difficult times in our lives, Primerose Funeral Service’s truly made the experience as easy and stress-free as possible. Their professionalism, kindness, and outstanding customer service mean so much to my family and me. I would highly recommend them to anyone needing these services. Every staff member we encountered was compassionate, attentive, and welcoming. We were consistently met with smiles and genuine care, which brought comfort to our family during such a difficult time.”
— Ashley West
“Met with local representative to plan services for myself, so my family would not be burdened with it. No pressure. Just good info and guidance throughout the planning. Very pleased with my interaction with staff. Highly recommend them.”
— deborah Pippin
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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