500 Pontiac Ave, Cranston, RI, 02910
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Rhode Island
$2,869 – $9,025
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,869–$9,025. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“I'm posting this review because I was just reminded of how graciously our loved one was treated here. How easy Ray Butterfield was to work with, how he knows what he is doing and after all these years still does it professionally, with respect, care, and consideration for the family. My dad passed over 8 years ago.. but my best friends mom passed recently and they are being completely mistreated during this time of vulnerability, it is just heartless. She said to me, we should have gone to the place where you had your dad's service. I hate that she didn't. Thank you Mr. Butterfield 💙”
— Yoki B
“During a very vulnerable time in our families life, we were able to lean on Butterfield ( Ray ). He went above and beyond to help plan, and accommodate our large family with some specific needs ❤️ I can’t recommend butterfield enough , you get a kind warm hearted staff with a cozy place to mourn ❤️🩹”
— jordan russell
“Unfortunately I recently had to make funeral arrangements for my cousin. I called Butterfield’s and they immediately placed my cousin into their care. I had very special and specific instructions and he followed through on them all. Very personalized service that you just do not get elsewhere. They made an extremely difficult time for me much easier. Thank you to the whole Butterfield’s staff.”
— Michael Sepe
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Butterfield Home & Chapel?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing