Brunelle Funeral Home
811 Chicopee St, Chicopee, MA, 01013
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,119–$9,810. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Brian and the staff were awesome, patient and efficient throughout the entire wake and funeral planning process. Extremely accommodating, they handled all aspects with respect to my Mom, a lot of nice custom touches as well, Brian picked a song, "Supermarket Flowers ", was perfect for us, I highly recommend them for your loved ones afterlife planning, you will not be disappointed.”
— corad21
“I want to take this opportunity to express, how appreciative I am for your direction and expertise in handling of my Mothers’ final services and funeral. I am so impressed in the way you coordinated our time, allowing my Sons and Nephews to honorably present their Grandmother in a way she would have been so proud of. Everything, from the suggestion of flower selections & arrangements, to the seating of friends & relatives, was absolutely perfect. Thank you so much for your guidance and help in such a difficult time. Sincerely, John Gladu”
— John Gladu
“This funeral home is the worst. In our most critical time of need AFTER all arrangements had been set up with the director per my grandmothers request, he was too busy on vacation to ensure his business would run properly. My grandmother passed away at 4:15 and it is now 8:30 and we JUST got a call from the director with a ridiculous excuse. The funeral driver on call who the hospice nurse called 5 TIMES NEVER even called us back. It is 3 hours later and my deceased grandmother is still here and we had to choose another funeral home who is already here to help. Do not choose this place!!”
— Charlotte Letendre
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
Are you Brunelle Funeral Home?
Claim your free listing to receive the families we connect you with, show your services and pricing, and partner with MedaSynq — at no cost.
Claim your free listing