Oakwood Cemetery
3101 Nine Mile Rd, Richmond, VA, 23223
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“The cemetery is not well kept. The roads are in terable repair. The city owns this cemetery. The lawns around the plots are very minimally kept. They left my father's grave in disgrace for weeks and then the manager was offended when I said something.Their excuse was that they do not have enough help. This place is pretty much abandoned by the city of Richmond.”
— Robert Grosz
“I finally got my mother’s headstone put in place in Aug. My family & I took the time to decorate it with outdoor items that belonged to Mom. We go back to visit on her BDay in Oct & all of her things were destroyed!!! Her flowers, her lights, her butterflies!! I’m extremely upset &n heartbroken that your caretakers obviously LACK CARE!!! 😡😡😡 2024”
— Latoya Baltimore
“I’m strongly advise not to bury your loved one in Oakwood cemetery. They do not care about the family or the needs of the family. And always damage property of the deceased and never claim responsibility. You can never get in touch with someone. This is the worse experience I have ever had. My son is buried there and is the biggest mistake I ever made. This is the worse cemetery and the people are rude and irresponsible!!!”
— DONNA HICKS
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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