Family Animal Services
17819 NE Riverside Pkwy Suite B, Portland, OR, 97230
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Oregon
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,745–$8,633. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Family Animal Services showed my family and me the deepest compassion during one of the hardest times of our lives. From the first phone call, they treated us with kindness, patience, and respect, making sure every detail honored our beloved dog. They allowed us to have a visitation, bring special items, and even include letters and keepsakes to be cremated with her. The staff created a peaceful, beautiful space for us to say our goodbyes, and they treated us like family every step of the way. I cannot thank them enough for the comfort they gave us during such a painful time. If you want your pet treated with dignity, love, and respect, Family Animal Services is the place to trust. Lynn and Tina will always hold a special place in my heart.”
— SAMiAM
“When my rabbit passed, I showed up, no call, and was immediately treated with care. Tina took me and my friends back to the Rainbow room where she quietly & quickly walked us through tagging my boy & how I would like to receive him back. They provide a complimentary box & paw print, and the option for a framed fur tuft that I am so pleased to have the option of choosing. Tina, her team, and the Rainbow room were the most respectful place & people I could have chosen on short notice. Their prices were reasonable & their grace was unmatched. Thank you for taking care of me & my boy & for the respect you provide during these tough times.”
— Madison Bieker
“My pet Mimi passed away last week. I had to take her to Dove Lewis, and she was euthanized. Family Animal Services picked her up from Dove Lewis, and I had her ashes back in 4 days. I was most impressed with the quality of the paw print they took, as well as the beauty of the box that came with the service. The box is seriously so beautiful there is no need to upgrade to an urn.”
— Candice Smith
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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