Shirley Brothers Mortuaries & Crematory- Irving Hill Chapel
5377 E Washington St, Indianapolis, IN, 46219
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Indiana
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“My mother passed recently and had preplanned her service with Shirley Brothers. I worked with Dustin Miller and his team who were all ultra professional and wonderful before, during and after the funeral service. I would highly recommend Dustin Miller and Shirley Brothers for your arrangements, especially if you're in the old Irvington area of eastside Indianapolis. Jeff Bell”
— Jeff Bell
“Ok, but I wouldn’t use them again. It’s fairly clear that there are some financial issues. I was embarrassed and irritated when they brought a 20 year old hearse for my father. The funeral director left before the showing was over, and left an elderly lady that was nice, but didn’t have a clue what was going on. They have no caskets on site to look at. Just video slides. They sold off their limos during Covid because apparently they couldn’t use them, but that just doesn’t make sense. I would spend more next time for a nicer funeral home.”
— Anthony Bowes
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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