Retz Funeral Home & Crematory
3750 N Montana Ave, Helena, MT, 59601
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Montana
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Funeral for my Dad. Service and all coordination with the regular staff was great. The problem arose when after all was said and done the family received a bill for the sign language interpreter that was required to accommodate a deaf member of the immediate family. The excuse give was because the service was held off site then that facility is responsible for arranging for the interpreter (no one told this information up front). If the funeral home knew in advance that someone else should pay that bill that information should have been provided to the family. It was not. When calling and talking the owner about the issue he became extremely rude. Honestly it is not even about the money - it falls on poor coordination of who should be paying and extremely bad customer service on the part of the owner. The rest of the staff were great.”
— Terry Gamble
“HONERED BURLEYS 30 YEAR OLD POLICY; never batted an eye, didn't try to sell me anything; beautiful casket, Service. It was everything he wanted and he was ready to go.”
— #MarkAnthonyGiven “#markanthonygiven” Given
“How do you tell a woman who lost her man of 20 years 6 hours ago that you will take her home and car if she's doesnt pay you right away? Classy... Really classy. Poor excuse, and lack of compassion.”
— Barbara Wands
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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