Perches Funeral Home - East
2280 Joe Battle Blvd, El Paso, TX, 79938
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Totally unprofessional, we prepaid a funeral paid for extra for death certificates, we've only received two, missing 6 prepaid. They have every excuse 8 weeks later other then the truth. THEY TOTALLY DROP THE BALL! Still waiting. Obituary wasn't posted in a timely manner, after several calls..excuse of pregnancy time off, even through people who past a week later were posted. It was needed for insurance purposes not for anything else. Terrible service.”
— Dorothy Wells
“Would leave zerro stars!!! DO NOT USE THEIR "SERVICES", they are shaddy on all the things they charge and end you end up paying more at the end. They give you the runaround not to mention dont explain anything whatsoever. Honeslty do not use them they are useless!!”
— Albert Murguia
“Don not use them!!!! Our family chose Perches Funeral Home following my brother's passing. On the day of his passing, a scrawny man arrived in a old minivan, dressed in a black long-sleeve shirt and joggers, which immediately raised concerns. The scrawny guy Perches sent was unable to transfer my brother from the bed to the stretcher without assistance from my nephew. Additionally, several family members were required to help wheel the stretcher outside and load it into the van. The experience worsened during our meeting at the funeral home, where the staff, including the receptionist and funeral director, displayed a lack of empathy and rudeness towards our grieving family. They rushed us through choosing a package and seemed too occupied to serve us. This behavior was unacceptable. As a result, we opted to use a different funeral home, and Perches still had the audacity to charge us for transferring the body. Mt. Carmel funeral home did an amazing job and gave my brother the proper service.”
— Adam Alarcon
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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