Perna, Dengler, Roberts Funeral Home
1671 Maple Rd, Williamsville, NY, 14221
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,368–$10,595. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Mark Janik and all the people at Perna are excellent. The attention to detail is impressive when you need it. They allow you to mourn your loss and care for your family while they take full responsibility for showings, mass and burial. Extremely professional.”
— David Mickey
“Director John Bardo, Thank you for helping make dad’s celebration of life so very special. The grace with which you managed every detail was a testament to your professionalism and care. We wanted to take a moment to express our deepest gratitude for the compassion, professionalism, and understanding you showed during one of the most challenging times of our lives. Your ability to navigate the delicate balance between the logistics of the service and the emotional needs of our family was truly commendable. Our whole family is very grateful, we couldn’t have done it without you. Thank you so very much for putting together an outstanding program, one that we know our father would be exceptionally humbled. Your direction and support has been invaluable, and we will forever be grateful for the gentle care you provided.”
— D Striejewske
“I highly recommend Dengler, Roberts and Per a Funeral Home. Michael was so lovely and easy to work with. We had to fly my mother’s remains from out of state and Michael made sure we knew exactly how it all worked and let us know the instant that our mother was “home”. Michael coordinated every detail and being that we were coming from out of town for a graveside service, communication was clear and timely. On the day of the burial there were a few small issues that arose which were out of the control of DRP, but again, Michael stepped in and personally assured that everything was taken care of. On behalf of my whole family I would like to sincerely thank all who were involved, and especially Michael, in bringing my mom home to rest next to my dad. “Together Forever””
— Lynne McKinnon
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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