Butler Funeral Home-New Berlin
714 E Gibson St, New Berlin, IL, 62670
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Illinois
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,620–$8,240. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Butler Funeral Home and their entire staff provided a most compassionate and seamless service of transferring my mother's remains from another state to eventually laying her to rest in Illinois. The peace of mind they provided was exceptional.”
— Michael Maurer
“Butler did an exceptional job assisting me with organizing my brother's funeral. I was in Nashville, TN and had to communicate remotely(phone/emails) to plan the funeral in Illinois. From my very first connection with them and throughout the planning process, they always responded very promptly and definitely had a willingness to assure I my wishes and requests were taken care of.The day of the funeral, all of their representatives were so very professional and compassionate. I am beyond satisfied with Butler, and very highly recommend them. They made a sad and difficult situation so much easier and I will be forever grateful.”
— Sharon Larason
“In our time of pain and loss, staff were nothing but compassionate and helpful. We had all questions answered and could not have asked for a better experience under these conditions.”
— Melissa Stewart
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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