109 Montreal St, Mitchell, ON, N0K
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Jeff helped us take care of everything and took the time to explain the entire process as well as answering all our questions. He broke down the payment fees and never pushed us for more sales or services we didn't need. Thank you Jeff for taking the time to help us during this difficult time.”
— Randy D
“We can not say enough of how everyone was treated. Jeff and his staff stand way ahead of any other Funeral Home i have been to. I only wish we lived in Mitchell so as all our family could and would be treated as good. No matter how many times i called to change our time for attending Jeff was more than happy to take care of it. Some of the family is in poor health and Jeff made sure and took extra time to make them comfortable and at ease. One day I hope to shack your hand Jeff. thanx.”
— Chuck and Peg Crooker
“Exceptional is an understatement in my dealing with Lockhart Funeral Home. They were so compassionate, understanding and willing to accommodate the requests that I made. They walked me through all the decisions that I had to make and how the process would go, before, during and after the funeral. They went above and beyond in helping me to sort out all off the banking and bills that needed to be changed after the loss of my husband. They were in wonderful to deal with and although I hope I don't have to deal with them anytime soon, if someone I know passes away they will be my first choice!”
— Teresa Renee
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Lockhart Funeral Home?
Request a correction“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.