James Graham Mortuary Inc
3631 Moncrief Rd, Jacksonville, FL, 32209
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Florida
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I happen to call looking for answer about a policy from 1992 didn't know if they had it or the other funeral home that was once associated with them..upset and never had done this before Mrs. Jacqueiyne list to my stroy with understanding and compassion she made me feel so comfortable an at ease when my aunt moved on it was no doubt to use her for her arrangements and she did not disappoint at all she over excessed me and my family exceptions Thanks to the James Graham funeral home for all the love and respectfulness of honoring my aunt Sharon E. Waddell”
— Sonja Jones
“My experience with James Graham Mortuary has been absolutely amazing. From the funeral director to the staff, everyone was extremely helpful and went above and beyond to assist my family when dealing with the passing of our mother. Thank you James Graham Mortuary for everything. We greatly thank you all again and appreciate all that you've done!!!”
— Nicole Richardson-Way
“My GRANDmother looked absolutely amazing! !!!! Everything that we asked for was done with dignity and respect. All of the staff treated my family as if we were family. They held our hand from beginning to end. Special Thanks to Jackie Graham-Townes and the entire crew!!!! Nothing was lacking....I will recommend them to everyone I know. Thank You from the Granddaughter of the late Inez Richie-Lucas”
— Chronicle's of a Crohnie
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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