Floral Hills Memorial Garden, Funeral Home
5336 Old Taylor Mill Rd, Covington, KY, 41015
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Kentucky
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,121–$6,671. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I decided that I want my burial to be different and Heather was very helpful in helping me do so. She was patient with me and re scheduled our appointment with no hesitation, she was professional, she showed me images of choices I had. She didnt rush me out of there. Overall I had a wonderful experience as I always do. I have several family members buried at this funeral home. They are quick to respond eith any questions and concerns. One time I went to visit my grandma on a holiday and the staff was outside passing out a form asking if we had any questions or concerns about our loved ones spaces, and they had drawings to put names in. One time I won a fourth of July wreath. It was beautiful! Your loved ones will be taking good care of here.”
— Lilmami
“I am so thankful for the kindness and professionalism shown by the funeral home staff. They handled my mom’s cremation and all of the required paperwork with care, respect, and efficiency. During a very difficult time, they made the process feel manageable and treated our family with compassion. I would highly recommend them.”
— Kelly-Jo Button
“I hosted my Baby shower at the new floral hills event center and it was absolutely perfect! The building was great for accommodating all of my guests and the staff that assisted with my event, was so friendly and went above and beyond to help me with everything I needed!! I would absolutely host another event here!! It’s perfect for showers, birthdays, it would even make a great spot for a small wedding and reception!! HIGHLY RECOMMEND CHOSING FLORAL HILLS! I am very happy with my experience!”
— Sarah Krummen
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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