Swan Funeral Home
1224 Boston Post Rd, Old Saybrook, CT, 06475
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Connecticut
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,119–$9,810. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Our most recent experience with Swans was amazing. Everyone on their team was in respectful and constant contact. When I had shared an issue that I wanted to make sure didn’t happen again, everyone was kind and they made sure I knew where my dad was at all times. Thank you Swans - an amazing team in place now!”
— Kelly Downie
“Even though it was difficult losing our loved one, the professionalism and care from the staff at Swan Funeral Home was excellent. Everything was done accordingly and timely. My wonderful father, the service, and arrangements were perfect. Thank you so much.”
— Barb Froehlich
“I contacted Swan Funeral Home to purchase a pre planned cremation for myself. The agent presented a lucid explanation of the cremation services available. I selected the specific service I wished to have. The whole process took about an hour and a half. I could not have been more satisfied and have no reservations about recommending Swan Funeral services to anyone.”
— Jerry Bannister
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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