Umpqua Valley Funeral Directors
1028 SE Stephens St, Roseburg, OR, 97470
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Oregon
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,745–$8,633. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Umpqua Valley Funeral Directors was there for me and helped me during my time of need. David is a very good and caring gentleman. They took care of everything that could have been very complicated. I needed to take my deceased mom to another state for burial and David arranged everything and had all the paperwork ready and in order, with clear directions for me. Dealing with the military VA and out of State issues. He took all the stress away, literally giving me my mourning period without having to deal with the complications of out of State Veterans affairs. I highly recommend Umpqua Valley Funeral Directors to take care of your loved one.”
— Nikita B
“David went above and beyond for my family in this the worst of times. Umpqua valley funeral helped me get my Grandfather into the Roseburg National Cemetery, and also helped me get his wife’s “my Grandmother’s”ashes placed to rest along with his in the ceremonial wall. He was very open and honest about pricing and timing I would definitely recommend this establishment to anyone in their time of need. “I hope I never have to go through this process again, however if I do I’ll definitely be going back to David at Umpqua Valley Funeral Director’s for my needs.”
— Amber Smith
“The staff were very thoughtful and helpful for our family during this difficult time. The guidance given to us was extremely helpful. The communication was exactly what was needed in a clear inefficient manner yet with a lot of care and compassion. They were very knowledgeable on the VA requirements and systems. They did a amazing job of organizing all the details for the graveside service and the paperwork needed for the VA.”
— Tina Price
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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