Castañeda-Crollett Mortuary
3715 E Cesar E Chavez Ave, Los Angeles, CA, 90063
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I just wanted to thank Ctalali and Regina . The experience was amazing . You ladies are full of compassion and kindness. Me and my husband are beyond grateful and blessed .Thank you both for making this transition easier for our beloved Cata. 🥹🙏”
— Griselda Crisanto
“Rudest funeral service I have experienced. Yesterday I went to my uncles services that were held here and the funeral director was extremely rude. The tone in her voice was not it, she did not respect the hurt of the family. Once it hit closing time she rudely kicked everyone out and shut the doors. I understand when its closing time well its closing time, however there are ways to ask people to find their way out especially in these hard times. When trying to leave I had to pick up my grandpa (he is a 94 yr old who can barely walk but obviously there to say his good byes to his brother). The security outside refused to let us back in our car to get him in even after mentioning my grandpa could not walk long distance we were just trying to get him in. Finally he let us in. When loading my grandpa into the car I was buckling his seatbelt when security once again said, “I need you to hurry up and leave”. At this point I looked at him frustrated and told him, “do you not see me buckling an elderly person up? Not around by choice still”. I am not a person to leave negative reviews, however I did not appreciate the service here at all. I’d give 0 stars if I could. These people are servicing for business only. They don't care about the families grieving nor show respect. I would never ever recommend. Look elsewhere. People say they are cheaper than other places, could be true but I’d rather pay a little more and have a better experience especially in hard times like these.”
— Jessica Ramos
“Thank you to Regina, Lali and Anna who were very helpful with all the process from beginning to end and helped us give my mom a beautiful funeral. They took care of everything and made the process very easy and peaceful. Castaneda has very good pricing, I 100% recommend them.”
— Gerardo Mendoza
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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