Callender Funeral Home, LLC
706 Rebecca St, Charleston, WV, 25387
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in West Virginia
$1,996 – $6,278
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $1,996–$6,278. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“The staff at Callender Funeral Home at very patient, understanding and helpful. My experience with them is unforgettable. Thank you.”
— Lenora Horton
“Callender Funeral Home handled my brother's homegoing service. They provided impeccable service all while showing compassion and genuine care during this difficult time. Mr and Mrs Callender helped me through what proved to be the hardest thing I have ever had to do. Mr Callender created a beautiful slideshow to honor my brother and Mrs Callender guided us through everything from the selection of flowers to the set up and placement of photos for the funeral. I will forever be grateful to the Callenders.”
— Jennie Accor
“Mr. Callender agreed to take part in our caravan memorializing the many COVID-19 deaths we have suffered. He provide a beautiful black hearse with a window that allowed the flower bouquet to be seen. We drove slowly around the Capitol showing our need to be taken care of by the public officials who are not showing leadership and doing their job. Mr. Callender's warm and gracious demeanor surely shows in his work. Jean Evansmore, WV Poor People's Campaign Coordinating Campaign Leader.”
— Jean Evansmore
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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