Roberts Funeral Service (Winston-Salem)
3001 Old Greensboro Rd, Winston-Salem, NC, 27101
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I lost my husband unexpectedly and I’m so glad I chose Roberts Funeral Services to guide me. Marcus, in Winston-Salem, went above and beyond to accommodate all of our needs. He was always a phone call away, and his attention to detail was superb. If you are looking for someone to assist you I highly recommend him.”
— Mary Poirier
“I love Jordan and Marcus they get the job done regardless of what’s going on they’re the absolute best !!! Body presentation and service they give is top tier best I have ever seen in the triad community”
— Latasha Cook
“I love the service Roberts provides I met Jordan , Nate , Marcus they are extremely helpful I love the top hats . body presentation is the best in Winston nobody and anything close to Roberts in the triad . There the Best in the city !!!”
— Carlacy Smith
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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