Brooks Sterling & Garrett Funeral Directors
302 N Ross Ave, Tyler, TX, 75702
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I cannot say enough good things about Brooks Sterling & Garrett. They took exceptional care of my loved one and showed such deep compassion for our entire family as we grieved. Every detail of the service was handled with professionalism and grace. The tribute video they created was absolutely beautiful, and they went above and beyond to accommodate all of our unique requests—without hesitation. They even made sure we were personally driven to each place we needed to be throughout the entire funeral process, which lifted such a burden during an emotional time. If you're looking for a funeral home in Tyler that truly cares, that walks with you gently through every step before, during, and after the service—this is the place. Brooks Sterling & Garrett are simply the best, and I highly recommend them.”
— Shannon Madlock
“i would like to thank the staff at Brooks Sterling and Garrett for an amazing experience. The staff made the process easy during our stressful time. My mother was beautiful. They paid close attention to the details the makeup and hair was fixed to perfection. Again, I would like to say thank for a job well done.”
— Milette Parker
“I am a member of the clergy and I personally feel that this was a Jurisdictional flaw done on purpose. I've seen Texas North East Clergy funeral and the loyalty that was devoted to the entire service. Now you have a Superintendent a Tisd School Teacher and Professional from Jarvis Christian College stuff in a casket with the appearance of wrapping someone up in a hospital sheet.Its obviously the casket was extremely small and professionalism wasn't offered to the surviving bride to grant her husband the professionalism he deserves for his homecoming celebrations. That's totally unacceptable for Pastor Anthony Coleman with total respect to the Family and Church Family”
— Evant Moten
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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