Hollis Funeral Home
1105 W Genesee St, Syracuse, NY, 13204
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,368–$10,595. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Losing my sister was one of the hardest experiences of my life, but the care and professionalism shown by Hollis Funeral Home made an incredibly difficult time a little more bearable. From our very first conversation, Charlie was kind, honest, and straightforward. There was no pressure—just guidance. He was extremely knowledgeable and took the time to explain every step of the process with patience and compassion. It was clear that he genuinely cared about our family and treated my sister’s arrangements with deep respect. He was responsive and organized, handling every detail with care—from preparing the service to coordinating with others involved. He even helped lead the ceremony in a way that felt personal and meaningful. His presence gave us comfort, and his steady hand allowed us to focus on grieving and being together as a family. I am incredibly grateful for the dignity and attention Charlie provided. I can’t recommend him enough for anyone facing the heartbreak of saying goodbye to a loved one.”
— D Rownd
“Charlie Hollis was wonderful from my first contact with him. He was pleasant and patient on the phone with my many questions. He was busy when I called but contacted me as he said he would regarding an appointment with him that day. Charlie was waiting at the door when us siblings arrived and warmly welcomed us. He patiently listened to what we needed for our deceased brother. Very professional. An added feature was his sense of humor —obviously he “read” the four of us. Our deceased brother was most likely laughing along with us in heaven as he had a great sense of humor too. I highly recommend Hollis funeral home. Thank you Charlie.”
— Kathryn Haller
“From the first phone call with Charles I knew I was going to use his services. There are certain people in this world that are just genuine, caring and passionate. He ironically embodied my mother's personality. Unlike the other funeral homes, Charles Hollis was respectful, he didn't nickel and dime for his services, and went above and beyond to take care of our deceased mother. Charles even drove down 35 minutes out of his way to provide my family with death certificates. I highly recommend his services to anyone seeking the same care and professionalism Charles and Hollis Funeral Home provided my family. Thank you again Charles.”
— ben glezen
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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