James Funeral Home
540 Broadway, Massapequa, NY, 11758
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,368–$10,595. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Patience, courtesy, empathy and attention to detail. These are some of the hallmarks of quality and most important to providing excellent service. My family and I were able to experience this using James Funeral Home for my mother’s passing. In particular, Casey (Funeral Director) embodied all of the above attributes to make that happen. She was willing to help with any part of the process, even scanning pictures and answering calls at off hours whenever necessary. Thank you Casey For making a difficult time easier for my family. Alex Lombardi”
— Alex Lombardi
“Our experience with James Funeral Home was very positive. They thoroughly explained everything, were empathetic and professional, and assisted us during a difficult time. They were easily accessible, answered every question in language I could understand, and were a great help. My Father’s funeral service was beautiful, with the full honors a man of his stature deserved. I highly recommend them for any planning assistance.”
— V.O.P. 4Real
“The reason why I would recommend James Funeral Home is simply because of Kim Bartlett-Tarrantino. She provided immaculate customer service and showed such great patience. She worked with our needs and took us step by step with the process. Kim made things very seamless and simple for us. We are truly thankful.”
— Terence Tillman
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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