Westside Chapel Funeral Home
3521 W Andrew Johnson Hwy, Morristown, TN, 37814
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Very good people. We've used them for over 20 years. They've buried three family members in less than three years. Excellent staff. Always there when you have a concern or questions”
— Alexander Orton
“I am very satisfied with their service and how professional they are. They are compassionate and great people. We are extremely grateful. -Rivera Family”
— Irma Rivera
“I have attended many funerals here. My mother passed away on December 31, 2022, and I directed them to take her here. My father and I had a wonderful experience with the team here. They were very caring and explained everything to us and wrote down the deadlines to have certain things to them (clothing, pictures, etc.) since they knew we would probably forget them. On the day of the funeral, they let me keep my personal belongings in a safe spot during the service. The person who did my mother's hair and makeup made her look so beautiful. We had many people comment on that. Even at the graveside, they were so kind and helpful with making sure we got all our photos back and helping to load the flowers into my vehicle. With all of this being said, I highly recommend using them if you are ever in need of funeral services. This was a great team to work with.”
— Brandi Latham
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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