Heartland Cremation & Burial Society
616 Jackson St, Columbia, MO, 65203
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Missouri
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I have used Heartland Creation multiple times and they never disappoint. Joe, Rachel and Hannah always go above and beyond. They do more than just provide a service in time of need. They listen and are truly compassionate for every family's situation. They, in a way, become part of your family! It is comforting knowing Heartland Creation is always available when I need them!”
— Cheryl Meisinger
“My mother recently passed away on October 10th and while she lived in Missouri, I'm born and raised in Texas so I was already stressed about everything once we knew she was going to pass. Heartland handled everything for me that they can legally and possibly do. I was never left feeling lost or anything like that through the entire process. When I had questions about anything I had immediate answers. Their website and the online forms are very easy to figure out and complete. In the next couple of days I'll have her back from cremation already and it's been maybe 2 weeks, October 20th as I write this, which is a fast turnaround time for everything I had chosen to do. I can't highly recommend them enough and they were referred to us by someone at University Hospital. Thank you for everything you have done for me and my family. I wish words could describe the way I feel.”
— M. D. Carlin
“The professionalism and care given to our family in the loss of our mother has been wonderful and much appreciated. Highly recommend Heartland for anyone who has lost a loved one.”
— Melissa McCutcheon
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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