Congleton Funeral Home and Cremations
3205 E 10th St, Greenville, NC, 27858
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Mr James was very helpful throughout a very difficult time in my family. He was courteous and listened to our needs. He provided all the support we needed and took time to accommodate all our requirements. He was easy to reach whenever we had any questions. Everyone was very friendly and accommodating. I’m thankful we chose them for our needs.”
— Oyewole Ogunbamise
“All I can say is Wow! Beautiful funeral home! Extremely professional. The singers have amazing voices and moved each person in the room. I will miss my dear friend so much, but I know his soul lives forever 💙 #jerel”
— Jessica Hill
“Thank you Congleton for the wonderful, professional service you provided to our family with the passing of our beloved father Robert Neal. From day one you all showed care, consistency, and kindness. Quincy thank you for making a tough moment light and reassuring. Ms. Nancy, Thank you for timely correspondence and kindness, Ms. Joyce, thank you for your assistance with everything at the service as well as other staff that were professional and courteous. Mr. Congleton, thank you for your assistance with so many matters during this time and your dedication to making sure the family’s needs were met.”
— L N
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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