Cremation Services of Knoxville LLC
2606 Greenway Dr #322, Knoxville, TN, 37918
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Couldn’t have had a better experience. Eric was wonderful at proving updates on the status of my mother’s cremation. He handled her with care and grace. I definitely recommend his services to anyone experiencing a loss. He will take care of you and your family.”
— Ashley McCulloch
“My mom passed away on July 24, 2024. I had arrived at Knoxville, Tennessee, on July 18 for a weekend vacation. Three hours later from arriving my Mom had a massive hemorrhagic stroke. In just minutes my world changed and 7 days later she was gone. Here I was in a different state with no friends or family members around. Mom wishes were to be cremated. I looked in Google Maps and found four locations in the Knoxville area. I called all four. The only one that responded the same day in less than one hour from my original call was Cremation Services of Knoxville, LLC with the Funeral Director, Eric Botts. He is definitely in the right job and in the right place. He was a godsend for me. He guided me through the process and made it so easier for me. I was able to get all the forms completed online, pay by phone with no need to enter any funeral home. I was able to pay shipping charges to get Mom ashes delivered to my home. I got everything delivered to my house before expected, ashes, cremation documents and death certificate. He was compassionate and super friendly. His communication skills and time management were superb. If I lived in Knoxville, Tennessee, this would be the place for all my family funeral arrangements. You do not need to call any other place. I highly recommend Eric for all your funeral needs. I will be forever grateful for how Eric took care of me and my Mom. Thank you so much.”
— Dr. Lillian Tirado
“My father just passed away with a heart attack right after my mom was diagnosed with stage 4 cancer.. my life went completely upside down in a matter of minutes and Eric was right there for me!! He made all of the paperwork an absolutely breeze. He was also a huge help in getting our life insurance check on the way before I could say "Thank you!" He is a truly caring man and this couldn't be a better profession for him! Baleigh Ford - Matheney Daughter of Tim Ford”
— KAIN Matheney
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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