Sacred Heart Cathedral
296 Flower City Park, Rochester, NY, 14615
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,368–$10,595. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I love my church and will miss Bishop Matano and will always remember when I was welcomed into the church when I relocated from Our Lady of Victory Basilica to Monroe co.NY and we will Welcome Bishop Bonnici as he will be installed on March 19,2026 as he was named by Pope Leo as the 10th bishop of the Diocese of Rochester and succeed Father Bishop Salvatore R. Matano whom will be greatly adorned and missed. Amen”
— Del Tufo Kymberly
“At Sacred Heart Cathedral you will hear well grounded homilies with Fr. Peter VanLieShout; truly stellar advice during confession; beautifully organized and sung sacred chants and hymns thanks to their sacred choral director, John Morabito, who accompanies it with his lively and stunning pipe organ; and a smooth running operation of grounds due to their joyful office staff. It's a pleasure being part of the Cathedral Community @ Sacred Heart Cathedral!”
— Patrizio Biondo
“Visited this Cathedral in Rochester NY over the weekend. It’s an absolutely beautiful Church with a great pipe organ and stained glass windows. Really nice to hear Sunday mass here and the priest gave a really great sermon too. 🙏🏽”
— ACE
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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