Toombs By Crystal Funeral Services
4257 Kalamazoo Ave SE, Grand Rapids, MI, 49508
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Michigan
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I want to thank this funeral home for the compassion, patience, and professionalism they showed my family during one of the hardest moments of our lives. From the very first conversation, they made us feel supported and cared for. Every detail was handled with respect, dignity, and kindness. They listened to what we needed, never rushed us, and went above and beyond to make sure everything was exactly how we envisioned it. The staff treated our loved one, and our family with genuine warmth. It truly felt like they cared as much as we did. I am deeply grateful for their help and heart during such an emotional time. I highly recommend this funeral home to anyone who wants to feel guided, supported, and treated with compassion.”
— Eric Reed
“Crystal & her crew did a wonderful job with our funeral plans. Everything was stress free and beautiful. Highly recommend!”
— Tika Minto
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— Cheryl Brewster
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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