Ponders Funeral Home
138 Melrose Dr, Dalton, GA, 30721
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Georgia
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“My husband and I lost our baby and they were so kind and understanding. Losing someone you love is incredibly devastating, but i absolutely recommend them because they are genuine and have a passion for their work. Jesus loves you and holds you close during your heartbreak, there are brighter days ahead❤️”
— Alexis Lara
“I just want to say thank you for walking me through losing my beloved fur baby. She was an amazing girl and will be so very missed. This was an extremely hard time for me, and everyone I came in contact with went above and beyond to help us through this. We will never truly heal completely, but having you take care of her was the best decision I could of made. Please let Dwayne know that coming to get her at such a late hour truly showed how much Ponders cares. I was at a loss and hurting, did not know what to do, and he was there within 30 min to get my baby. I do not remember the man’s name that I signed papers with so please forgive me for that, but please let him know sitting with me and talking about our animals together truly helped me. He spent almost 40 min with me walking me through the process and talking about our babies. I appreciate all that you did for us and the keepsakes that you made for me will be cherished forever. I will not use anyone else but Ponders in the future. I added photos of the bookmark made for my family and I. They made 4 bookmarks for us, this is just one of the keepsakes that we received to remember our fur baby.”
— Melissa Lowery
“From beginning to end. Wonderful service by all staff members we came in contact with. We were treated with the up most respect, and felt very confident that everything would be done as we requested and it was. Communication was great, anything we needed, or wanted done was promptly attended to. The funeral home itself is beautiful, clean and has plenty of room. I had friends who had never been there comment on how nice it was. We had the service at our very small church with very little parking and Mr. Ponders made sure everything went smoothly with parking was not a problem he was very calm and collected. Jason took my momma by the arm and helped her every step of the way. Jason is also the one who came out to get my Daddy, he was very caring, respectful and considerate of us and our feelings. Ponders funeral home exceeded our expectations and we are forever grateful for the care and attention to detail they put into serving our family.”
— Jennifer
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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