American Mortuary Coolers
140 Kwickway Ln Building 7, Johnson City, TN, 37615
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Very speedy service! Ordered on 12/27/2025 a very large order, and was given a date and the date was not only met but was two days earlier. Thank you Scott and the admins involved for making this flawless. 5 Stars! J.Richardson”
— James Ricahrdson
“T.R. And staff were very professional and proficient. They are the most knowledgeable about the type of cooler that we needed for our location and he was quick to get us up and running.”
— Kristen Stevens
“Beautiful cooler. Well built. Immediately returned to fix a few flaws that may have happened in transit. They stand by their product. Thank you. Looking forward to future business.”
— E Mulligan
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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