Nilson-Millard Cremation and Burial Center
5611 E St Charles Rd, Columbia, MO, 65202
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Missouri
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I presented Jordawn and the staff with a compassionate but complicated end of life situation. We needed their services for a friend who had passed but had lost touch with their family. They guided us through the process and legal requirements for someone who had passed with no next of kin. Three days before the legally required waiting period ended a family member was located. Our friends family rallied and the funeral director pivoted to a new plan to assist the family in making arrangements that aligned with the cultural and religious practices requested. Our friend was ultimately welcomed home by his family and laid to rest in Cameroon Africa. The Nilson Millard staff’s availability, compassion, knowledge and guidance through a sensitive and complicated process was very much appreciated.”
— Regenia Wilhite
“Jordawn took care of us from the very beginning of the process and handled everything for us when my dad passed away. We brought in a lot of personal items to display and she treated everything with respect and did such a good job with placement. I was worried about his hair and it not looking like my dad. I was worried about a lot of things and Jordawn was wonderful. She was very friendly and easy going.”
— Brittany Klusman
“Jordawn has been wonderful to work with. From the time of my mom’s passing through the service and follow up after, she has been kind, courteous, proactive with communication and just generally helpful during this difficult time. James was also so kind and wonderful the evening of our service.”
— Stephanie Short
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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