Hoffen Funeral Home
220 W Washington St, Millstadt, IL, 62260
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Illinois
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,620–$8,240. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“We will recommend Hoffen to everyone who is in need of funeral plans. Elle was amazing with my mom's arrangements, she never pressured us and she did an amazing job with my mom we felt extremely comfortable with her. She walked us through all the necessary steps. She made a horrible time in our lives a little more easier. We left feeling that my mom was in excellent hands when we walked out the door.”
— Kelly Ott
“My family has, unfortunately, required the services of a funeral home twice over the past 6 months. In both cases, Elle of Creason Funeral Home provided us with professional, timely and compassionate care & services. And in both cases, Elle went above & beyond, driving hours, after hours, to help us in our time of need. Our loved ones were treated with the utmost dignity. it was especially touching when my father, who was a veteran, was honored with a flag draped over him as he was picked up & transported.”
— Terry Guinn
“I want to thank Hoffen funeral home for their services. Especially Elle Heiligenstein. She was the kindest person. Helping us with my sister's obituary in every way possible. Knowing Hoffen's price was also a relief. I highly recommend their services. My family and I will be forever grateful. Thank you again”
— Sheila Meyer
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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