Han Kook Mortuary
12325 Rosecrans Ave, Norwalk, CA, 90650
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“We are very thankful to Ray Hong and the other staff at Han Kook Mortuary for their help during a difficult time. From our first contact right after our family member's passing, they were incredibly responsive, thoughtful, and very clear in their communication and follow up. We appreciate that they were quick to respond on a holiday, even when other facilities were closed. Ray was incredibly professional and respectful and we appreciated his hard work to help make planning the service and arrangements for the body as easy as possible for our family. Overall, the costs were very reasonable, especially for the level of service received. We would highly recommend Han Kook Mortuary.”
— Younghee Chung
“My grandmother passed away in October during the pandemic, and our family had the funeral services here. The facility was perfect for our needs, as only our family was able to attend during these times. Thank you to Ray Hong, who did an excellent job coordinating everything prior to the funeral and during the final burial. Ray provided clear and thorough instructions during the entire process, while keeping a professional and thoughtful approach. Another warm thank you to Pastor Young Kim, who lead the funeral service. Despite the difficult circumstances, we are very grateful for the services Han Kook Mortuary provided us.”
— Brian Seo
“MOST RUDEST EXPERIENCE EVER. Do not contact them for anything if you want them to hang up on you.”
— Dyanna Gutierrez
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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