Jensen's Sierra Vista Mortuary
5515 AZ-92, Sierra Vista, AZ, 85650
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Arizona
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
What Families Say
“Trying to hand off patient information to Customer care rep Mika was unbearable with dealing with a grieving family at the same time on speaking to Mika, was rude and unprofessional. The facility or manager of this place really needs to give her more customer service support for what she is lacking, very unprofessional and she was asked her title and stated she didn’t have one. This lady definitely just needs some type of management support and redirecting skills placed for dealing with grieving members.”
— Nicole Garza
“Jenson's handled both my dad and stepmom's preparations recently. Services provided by Jenson's included removal and processing according to family wishes. They also provided a quiet memorial service site. Staff were dignified, professional and did not apply pressure to purchase unecessary extras. Special thanks to Pam and staff.”
— Roxanne Johnston
“The people that work there have been wonderful, they're clearly on your side, the feeling I got was humanity first and buisness second.”
— Wade Love
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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