Collins-McKee-Stone Funeral Home
30 Riverside Dr, Bassett, VA, 24055
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Very exceptional service from pre planning to the actual time of transition. They are on time and very thorough. The attention to detail was always top tier. I felt the process up to and alter the service was with no regrets and how my father would have wanted. The staff made sure there were no obstacles.”
— Greg moore
“You went way beyond to help me thru my love ones arrangements. Every thing went great. The flowers were beautiful. She looked so beautiful.You all did her hair so perfect.I don’t have any complaints and will be honored for you to have my body when the time comes for the Lord to take me home.”
— Dora Perdue
“I am so blessed knowing that I made my funeral arrangements with Don Robertson who was such a kind person with a lot of knowledge in answering all my questions. He thoroughly explained all my options in detail. At the same time making me feel very comfortable with no pressure leaving all decisions with me. I’m so glad Mr. Robertson was my funeral director during this process. Now I feel I’ve done something positive for my children in helping them at the time of my passing.”
— Gloria Foley
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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