O'Neill-Hayes Funeral Home
465 Spring St, Newport, RI, 02840
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Rhode Island
$2,869 – $9,025
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,869–$9,025. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“My experience with O'Neill-Hayes Funeral Home was amazing. . Losing a loved one is never easy and in the midst of sadness it is difficult to focus on necessary tasks that must be accomplished. Once Charlie Hayes was involved with us, following the death of my brother, everything was taken care of. He is so skilled professionally and so kind personally. He swept away any concerns about details that we had and gently guided and supported us through the wake, funeral and burial, enabling us to share our loss freely with friends and family. He is exceptional and brings comfort to people while providing them with extraordinary service”
— Kathy Herring
“In every way, Charlie Hayes and his staff excel in their respect and response to the bereaved. They go out of their way to help the family, and do a most professional service. I’ve known them for many years and would not go anywhere else.”
— Marie Cooper
“My great g like on spring street”
— Soy Watt
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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