Stevens & Grass Funeral Home
4203 Salines Dr, Malden, WV, 25306
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in West Virginia
$1,996 – $6,278
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $1,996–$6,278. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“From the very first day to the very end, this funeral home went out of their way to make sure our family was taken care of. I never had to lift a finger — every detail was handled with compassion and respect. What truly stood out was the follow‑up: they even called afterwards to check in on us, something you rarely see anymore. In your time of need, these are the people you can trust to serve you and your loved ones as if you were their own family, and I wholeheartedly recommend them to anyone seeking compassionate, dependable care.””
— Terry Bailey
“Greg has always been great to work with during our families time of need. Stevens and Grass is highly recommended in the most difficult of times. They are there to support and provide guidance no matter what your needs are during difficult times ❤️.”
— Kathy Teets
“Stevens and Grass was recommended to me by a family member. I was in charge of my aunt’s funeral which took place around the holidays. I don’t live in Charleston so I was very dependent on the funeral home to help me. Greg Douglas and his staff made the process easy by being flexible, always returning phone calls, working with the cemetery, making me aware of details, and their overall professionalism. It was an easy process under difficult circumstances.”
— Janette Cascio
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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