Hetrick-Bitner Funeral Home, Inc.
3125 Walnut St, Harrisburg, PA, 17109
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Pennsylvania
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,745–$8,633. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“My husband's handling by Hetrick-Bitner Funeral Home was flawless. They arranged to pick him up within the hour after passing, once we had our time alone with him. I dealt with Lisa Donahue specifically, and she was extremely kind, compassionate and efficient. She explained everything in detail and kept in contact through every step. I also have my prearranged plans with them as well. Grateful for their compassion. Thank you.”
— Pamela
“Last week, I laid our loved one to rest through your services and want to thank you so much for you help, compassion and kindness from working with you by phone and email from TX, to her preparation and final service. If I were still in PA, I would use you for mine as well. Very professional yet caring. Thank you.”
— Pat Rife
“This funeral home works with amedisys(hospice) through the central pennsylvania cremation society to help families in need that can't afford to cremate their loved ones that have passed. Stephen was very great and thorough with the whole process.”
— Cayla Gottshall
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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