Moss Service Funeral Home
1901 2nd Ave NW, Cullman, AL, 35055
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Alabama
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,121–$6,671. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Our family was very impressed with the care and attention we received during the loss and funeral of our loved one. The process was flawless, which definitely made the entire process much more bearable for us. Thank you Bradley and other staff for everything you did to get us through this sad time. We appreciate your kindness.”
— Sieglinde Heatherly
“While we received kindness I was unhappy about a few different things while the Moss funeral home worked with us. Our consultation lasted several hours due to how the software kept crashing. During this time the director didn't make a note to keep my mother's finger print for us and since she had a cremation there was no way to fix the situation. On top of that they charged double the amount that the other funeral homes we were told about. Even with the barest package it was well over 2k. Overall I was disappointed and frustrated by all of this in what was already one of the worst times in my life. When I suffer another loss I'll likely go somewhere else myself.”
— Pond Fog
“Just want to say how PROFESSIONAL MOSS SERVICE was when picking up my neighbor when he passed on Wednesday. He was a veteran, and when they brought him out of the house they had a flag draped over him. And 2 vets themselves were there playing taps. It was the most respectful thing I have ever seen or heard of. Thank GOD we have a funeral home that is so respectful. Im proud my husband and I will be using them when we pass. God Bless them and God Bless our Awsome Vets!!!!!!”
— Donna Aldridge
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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