O'Donnell Funeral Home
276 Pawtucket St, Lowell, MA, 01854
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,119–$9,810. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Im a nurse at a senior facility & had a very complex situation with one of our folks passing. I reached out to O'DONNELL Funeral home. Jim & Arthur, the funeral directors, Megan who handles the phones & business & even the two 20 year old men who came to us, Ryan & Tony, to bring our gentleman to the funeral home were beyond amazing to deal with. We had a lot of phone calls, we had a lot of hoops to jump through on both sides & they were phenomenal. They were incredibly helpful, compassionate & caring. I would give them 100 stars if I could & definitely recommend them. They're doing the right thing for the right reason.”
— Alex Ober
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— Michael Damon
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— Leo Farrington
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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