Austin Funeral & Cremation Services
5115 Maryland Way, Brentwood, TN, 37027
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“When my husband passed earlier this year, I had not made any funeral arrangements in advance. Austin Funeral & Cremation was recommended to me by a Deacon at our church. From the initial contact to the completion of the funeral Carol Austin was not only professional but also extremely compassionate and responsive to my every request. On several occasions Carol came to our home to make it easier for us. She went above and beyond my expectations with every detail of the funeral. If there was ever a time when I needed help, this was the time and Carol Austin did everything possible to make the experience the best it could possibly be. She offered us options but left the decisions up to the family. I will be forever grateful for her professionalism, kindness, and compassion. I would highly recommend Austin Funeral & Cremation Services.”
— Faye Ryan
“I was numb and a little raw at the death of my husband but Austin Funeral Service came highly recommended. From my first introduction to Carol Austin to each detail, I felt loved, supported and encouraged. The entire team gave me sensitive guidance through the planning, visitation and service. I am so grateful for their care each step of the way and continued follow up. I highly recommend this service!”
— National Day of Prayer South Central Area Network
“Carol was awesome. Thank you so much for being patient, professional and compassionate. You truly made a very difficult time bearable for our family. My step Dad's passing was unexpected. On top of his passing, he was somewhat new to the area so that created some challenges. We called Austin Funeral in the evening and reached Carol. Next day she came to my Mom's home to listen and assist. Carol set up and arranged everything for us. Everything was taken care of promptly and professionally. The service was so beautiful. I would HIGHLY recommend Austin Funeral. Thank you again Carol.”
— Gary Nielson
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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